Q1. What key information should customers not overlook when considering product selection?
Communication protocols (compatibility of protocols)
Power-on circuits (compatibility of power-on circuits)
Connectors (plug compatibility of connectors)
Q2. Could customers customize the configuration of your products according to their preferences?
Yes, we offer customer-oriented Display combinations to meet specific customer requirements.
Q3. How does HMI innovation reflect the cutting-edge technology and customer-focused？
HMI innovation reflects cutting-edge technology and customer-focused principles by integrating advanced User Experience Design (UED) and Graphical User Interface (GUI) elements to enhance user interaction and satisfaction in the e-mobility industry.
Q4. How does the factory's ensure quality and efficiency in production?
The factory ensures quality and efficiency in production through adherence to ISO9001 and TS 16949 standards, implementation of an APQP management process, comprehensive functional testing, and operating in a dust-free environment with abundant instruments and toolings.
Q5. How does Velofox enhance user experience through innovative features in HMI design
HMI is the only human-machine interaction component of the drive systerm, and we hope to bring you the ultimate user experience with persistent product innova-tion.
- Waterproof
- Durability
- Visibility
- Tactile feedbacks
Q6. How does IoT integration enhance eBike functionality and customer service in the eMobility industry?
We believe that IoT technology will be widely used in eMobility industry, and the electrical system of eBike can realize real-time human-machine communication interaction through IoT system. Therefore, all off our products we take wireless modules such as Bluetooth(ANT+) as default in our products, while retaining the option for IoT module. We have also developed our own APP, which helps brand companys to establish and improve the after-sales service system.
Q7. What emotional add-value does the next generation of Velofox HMI solutions offer?
Riding data analysis
Customized Theme
Milestone rewards
Route plan
Maintenance Reminder
Q8. What does a service involve?
At Velofox, we provide multiple ways to complete parameter settings, firmware upgrades, system diagnosis through our latest diagnostic tools and APP. Whether you are OEM factory, brand company or retailers, we can support your after-sale services :
- Remote diagnostic check
- Prompt solution feedback
- OTA upgrade
- Core data for marketing
